Built by owners. Shaped by hospitality.
Experience on both sides of the management relationship.
Juniper began in 2014, when brothers Ben and Oliver Jones started letting their own Edinburgh apartment while working abroad. They experienced the practical questions that many owners face: how to attract the right guests, prepare a property properly, respond when something needs attention and make the accommodation work commercially.
What began with one apartment developed into a wider accommodation business under Juniper Rentals. As the business grew, Alastair MacFarlane joined, bringing experience in luxury hotel and resort operations. Juniper Property Services launched in late 2023 as the dedicated owner-facing management company.
Today, our approach combines the perspective of property owners with the standards and coordination of professional hospitality.
A management business built around the whole property.
Good accommodation management needs both commercial judgement and practical attention.
It means understanding how a property is priced and presented, but also how it is cleaned, maintained and experienced by guests. Juniper brings those responsibilities together for individual holiday homes, portfolios, estates, premium lodges, glamping accommodation, hotels and apartment hotels.
Our focus is Central Scotland, Perthshire, Glasgow and Edinburgh, with the delivery arrangements tailored to the property, its location and the services required. We want owners to have a clear understanding of how their accommodation is managed, without needing to coordinate every task themselves.
Meet the directors
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Alastair MacFarlane
Operations Director
Alastair brings 20 years of hospitality experience, spanning luxury guest service, five-star hotel standards and senior resort operations.
At The Gleneagles Hotel, he spent two years in a supervisory role, leading a team of approximately twenty staff and supporting service standards, operational procedures and training on the hotel’s property management system.
He also served as Duty Manager at Crieff Hydro, with responsibility for coordinating daily operations across a substantial resort encompassing hotel rooms, self-catering accommodation and multiple guest facilities. The role involved working across departments, supporting teams and resolving operational issues while protecting the guest experience.
At Juniper, Alastair leads operational delivery. His focus is on reliable systems, practical property oversight and the standards that help teams deliver a consistent service to owners and guests.
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Oliver Jones
Sales & Projects Director
Oliver co-founded Juniper’s accommodation business in 2014 and brings extensive first-hand experience of property ownership, holiday letting and the Scottish accommodation market.
A business graduate of the University of St Andrews, his background combines sales experience with an understanding of property projects and the practical decisions involved in preparing accommodation for the market.
Oliver leads new owner relationships, property opportunities and management proposals. He is also responsible for Juniper’s feasibility-study process, helping prospective clients understand the commercial opportunity, operational requirements and support their property may need.
His role is to establish the right starting point for each management relationship, whether the enquiry concerns one apartment, a substantial estate or hotel accommodation.
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Ben Jones
Finance Director
Ben co-founded Juniper’s accommodation business alongside Oliver and brings extensive experience in accommodation ownership and operations.
His practical background includes the commercial and operational decisions involved in managing guest properties, from bookings and seasonal demand to presentation, maintenance and the guest experience.
Ben’s wider experience is rooted in tourism and travel, including cycling and skiing tours across Europe. This adds another perspective on guest expectations and the commercial demands of running tourism businesses.
As Finance Director, Ben provides financial oversight, supporting clear reporting, effective controls and considered commercial decisions. Together with Alastair and Oliver, he helps connect the day-to-day accommodation operation with the longer-term interests of property owners.
The team behind the service
Practical experience, supported by clear coordination.
Our directors are supported by property-management, housekeeping and maintenance capabilities, with linen arrangements and specialist support coordinated around each operation. Juniper has its own operational teams, alongside approved contractors for work requiring specialist expertise. The balance of in-house delivery and external support depends on the property and location.
This approach allows us to consider the property as a whole, while bringing in the appropriate people for individual tasks. An owner should know who is coordinating the service, how issues will be handled and which decisions require their involvement.
Our journey
2014: Ben and Oliver begin letting their own Edinburgh apartment while working abroad.
2014 onwards: The accommodation business develops under Juniper Rentals, building experience in bookings, guest care and property operations.
Late 2023: Juniper Property Services launches as the dedicated owner-facing management company.
2025: The business takes on a substantial estate-management contract. Munro Guest House operates as dedicated guest accommodation from June 2025.
2026: Juniper’s management experience includes Victoria Square Hotel and the six-unit Munro Guest House apartment hotel, alongside individual properties and portfolios.
Three different roles, clearly explained.
Juniper Property Services: the management partner for owners
JPS coordinates the agreed commercial and operational responsibilities for properties and accommodation businesses.
Juniper Rentals: our guest-facing booking brand
Juniper Rentals is where guests can discover accommodation and book directly with us. It serves a different audience from the JPS website, which is focused on property owners and management relationships.
Sanna Design Studio: our affiliated interior design and renovation partner
Where a property needs design or renovation support, Sanna provides specialist expertise through a separate studio and team. Sanna designs and delivers the space; Juniper coordinates the agreed accommodation launch and ongoing management. JPS clients receive a 10% discount on the entire renovation cost through the partnership.
Your property. A considered management relationship.
Whether you own one holiday home, a growing portfolio or specialist hospitality accommodation, the starting point is a conversation about what you need. We will look at the property, understand your objectives and discuss whether Juniper is the right management partner.
For suitable enquiries, Oliver will coordinate a complimentary feasibility study and the next steps towards a tailored proposal.